shredded-paper

  Many of us who have ever purchased a product online have had that dreaded experience of seeing our ordered item turn up at our doorstep in what can only be described as… less-than-perfect condition. And if that has ever happened to you, the chances are that you considered whether it was a wise choice to purchase from the given online store to begin with.    What we’re trying to say is, if you are the business in this equation, you can’t depend on simply blaming the courier if a customer complains to you that their ordered product has arrived damaged. The condition that the item turns up in will be perceived as reflecting on your business, even if the situation isn’t technically your business’s “fault”.    And of course, there is only so much that an ecommerce outlet can do about the occasional issue of an item sustaining damage in the mail on its way to the customer. There are, though, still some things you can do – including taking the right approac...